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The difference between a good and a great Realtor® is $10,000

I’m currently in the process of purchasing a home and have attempted to how to be the best realtorwork with a total of eight different Realtors® over the last six months. The first seven weren’t “great,” and I’m not even sure they are “good” as a Realtor® because I couldn’t get any of them to follow up with me.   It was the eighth Realtor®, named Mark who really showed up for work and showed me the difference between good and great.  Because he’s great, I have finally found a home after more than six months of searching (on my own…self-serve) and I couldn’t be more pleased.

Allow me to elaborate…

I met Mark at an open house that I literally ran through on my way to a volleyball game I was running late for.  I quickly gave him my contact information, told him what I was looking for and asked him to follow up with me.  I told him I was seriously searching for a home and hadn’t found a Realtor® in the seven I had tried to work with who I felt took my search seriously.  My experience with the others was “let me set you up on a MLS portal, send you the listings daily and you, let me know what you like.”  It was definitely a “self-serve, raise your hand and let me know if you see anything interesting,” sort of situation. I received no phone calls, tips on homes that had just come on the market, coming soons or anything else.

It wasn’t until Mark followed up with me that I saw and experienced a Realtor® who was “working” for me…hunting for my perfect home, on my behalf.  Mark contacted me within 24 hours to let me know that he had looked at all the homes on the market and had identified a few that may be a fit.  We went over the homes on-line so he could get a feel for what I liked and didn’t like and narrowed it down to one home I wanted to see.   It was a great house!  I loved the floor-plan, the lot size, the pool, the price and everything else…it was perfect.  Unfortunately I wasn’t the only one who thought so and I was “late to the party” so it went pending before I had the opportunity to make an offer on the home. I was truly disappointed, but kept my chin up knowing that something else would come along.

Thank goodness Mark was watching the market on my behalf, because he found another home that was a good fit for me and my family and this time we weren’t late to the party.  We were the first to see the home and were able to get our offer in, in a timely manner.  Unfortunately, word came the following morning that our offer wasn’t accepted and the seller went with a different buyer, another disappointing blow.  Bummer!  The good ones go quickly, don’t they?

Thankfully Mark was doing his job as my Realtor® and found another home within hours of learning our offer had been rejected.  It was a listing that had been pending and had fallen out of contract, that day. He contacted me and asked if we could tour the home to see if it was a fit. It met all of my criteria with the exception of having a pool and he felt confident I would like it if I gave it a chance.

The house was perfect and the exact same floor plan of the first house I saw, loved and wanted.  This was a better lot, (the end of a cul-de-sac!!!) better location and though it doesn’t have a pool, I can build a pool (what I want) with the $35,000 I’m saving on the cost of the house.

Because the house had recently fallen out of contract, the seller accepted our offer quickly. They’ve been pleasant and agreeable and things are going well. Had Mark not been doing his job as my buyers agent, watching the market for me, I might not have gotten this house.

Pssst…I should also mention that it’s a single story, and you know how much harder those are to come by! There’s like one single story for every ten two-story houses on the market out there.

Shout out to Mark for being great at your profession and for doing your job as my Realtor®. You found me a house, an amazing house because you showed up for work and didn’t expect that I would do the job of finding my own home and “let you know.” It took him only about two weeks to find me a home and himself a nice $10,000 broker check.

I’m curious to know what you believe your role is for your clients in finding the perfect home and if you feel you’re doing a good job at “showing up” for work and for your clients.